FAQs

SHIPPING 

Standard - $9.99 Flat Fee

All Standard orders are sent via Australia Post eParcel Service with Tracking.

Express Post - $13.99 Flat Fee
All Express orders are sent via Australia Post Express Parcel Service with Tracking.

International Postage - $16.99 Flat Fee
OFL Apparel Ships worldwide using DHL eCommerce Global Mail - Shipping time ranges from 2-8 weeks depending on the destination.

Free Shipping 

Orders that are $150 or over qualify for free Australian standard shipping till Christmas. This offer is not valid with International or Express Shipping. 

PRODUCTION TIME

All orders (regardless of shipping method) allow for a production time of 2-7 business days on average. The average for most common styles is 3-5 business days. Some colour/style combinations may take up to 7 business days.

RETURNS

Due to the custom nature of each print, OFL Apparel does not offer refunds or exchanges due to change of mind. Change of Mind includes garment sizes, not to the liking of the customer. 

OFL Apparel will replace, at no cost, any order that has been fulfilled incorrectly or if a product is damaged. This can include items with the incorrect print, substantial print defects and wrong garment style/colour/size.

GOODS AND SERVICE TAX

All invoices include 10% Goods and Services Tax. As per the GST Act 1999, GST is applicable to all OFL Apparel customers, including those based outside of Australia.

CONTACT 

If you have any questions please reach out to us at opportunitiesforlife@outlook.com